Cookie Policy
What Are Tracking Technologies?
When you visit clairivuspex.com, we use various tracking technologies to enhance your experience and provide our financial education services effectively. Think of these as small digital helpers that remember your preferences and help us understand how people learn about personal finance.
These technologies include traditional cookies, web beacons, local storage, and similar tools. They work quietly in the background while you explore our educational content, take quizzes, or access your learning dashboard.
Most of what we track relates to your learning progress and site functionality. For instance, we remember which lessons you've completed or your preferred dashboard layout so you don't have to start over each time you visit.
Types of Tracking We Use
How Tracking Enhances Your Experience
The data we collect serves specific purposes in your financial education journey. When you're working through our budgeting modules, we save your progress automatically so you can pick up exactly where you left off.
Practical Examples
- Your completed lessons stay marked as finished across all your devices
- Quiz results and learning assessments are saved to track your improvement
- Personalized content recommendations based on your current financial goals
- Dashboard preferences remain consistent between visits
- Educational resources load faster through optimized content delivery
- Discussion forum posts maintain your preferred viewing settings
We also use this information to identify common learning challenges. If many users struggle with a particular investment concept, we know to create additional explanatory content or revise existing materials.
Data Retention and Management
Different types of data have different lifespans on our systems. Some information helps during your current session, while other data supports your long-term learning progress.
Session Data
Temporary information that expires when you close your browser or after 24 hours of inactivity
Learning Progress
Lesson completion, quiz scores, and course advancement stored for 3 years to support your ongoing education
Preference Settings
Dashboard layout, notification choices, and accessibility options retained for 2 years from last login
Analytics Data
Aggregated usage patterns kept for 18 months to improve educational content and platform performance
Managing Your Browser Settings
You have complete control over how tracking technologies work on your device. Most browsers allow you to customize these settings, though some choices might affect your learning experience on our platform.
Chrome Users
Go to Settings → Privacy and Security → Cookies and other site data. You can block all cookies, allow only specific sites, or delete existing data.
Firefox Users
Access Options → Privacy & Security → Cookies and Site Data. Firefox offers enhanced tracking protection with customizable levels.
Safari Users
Navigate to Preferences → Privacy → Manage Website Data. Safari includes intelligent tracking prevention by default.
Edge Users
Select Settings → Cookies and site permissions → Cookies and site data. Microsoft Edge provides tracking prevention options.
Keep in mind that blocking essential cookies will prevent you from logging into your account or saving your course progress. We recommend allowing cookies from clairivuspex.com while restricting third-party tracking if privacy is your main concern.
Your Privacy Rights
We believe you should have clear control over your personal information and how it's used in your financial education journey.
What You Can Do
- Request a copy of all data we've collected about your learning activity
- Update or correct any inaccurate information in your profile
- Delete your account and associated learning data
- Opt out of non-essential tracking and analytics
- Export your course progress and completion certificates
- Restrict how we use your data for content personalization
To exercise any of these rights, contact our support team with your specific request. We'll respond within 10 business days and work with you to address your privacy concerns.
Third-Party Services
Our educational platform integrates with selected third-party services to enhance your learning experience. These partners have their own privacy policies and tracking practices.
Current Integrations
- Video hosting services for educational content delivery
- Cloud storage providers for secure data backup
- Analytics platforms to understand content effectiveness
- Communication tools for student support
- Payment processors for course enrollment
We carefully vet these partners and only share the minimum data necessary for functionality. However, once information is shared, their privacy policies govern how that data is handled.
Changes to This Policy
As our educational platform evolves and privacy regulations develop, we may need to update this policy. We take these changes seriously because they affect how we handle your learning data.
When we make significant changes, we'll notify active users through email and display a prominent notice on the platform for at least 30 days. Minor updates, like clarifying existing practices, will be posted here with updated dates.
We encourage you to review this policy periodically, especially if you're concerned about how your educational progress and personal information are managed.
Questions About Our Cookie Policy?
If you need clarification about our tracking practices or want to discuss your privacy options, we're here to help.
Address: Rolan Ct, Palm Beach QLD 4221, Australia
Phone: +61 2 4987 5226
Email: support@clairivuspex.com
Our privacy team typically responds to inquiries within 2-3 business days.